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You can delete your account inside Xacheus or request help even if you cannot sign in. Deactivating your account is not deletion.
Open Settings → Account status → Permanently delete account. Confirm your username and type DELETE. You may need to sign in again to confirm your identity. This removes your account and sign-in record; it cannot be undone.
Email support@xacheus.com with the subject “Account and data deletion request”, or use the public contact form. Include your username or the email address associated with your account so the support team can locate it. Do not send your password, verification codes or identity documents in your first message. The team will verify account ownership before deleting anything.
Ask specifically for deletion of your account and associated data. A request does not automatically delete the account: the team must first verify ownership and process it. If you only want specific data removed, describe that in your request.
Deletion removes your profile, published posts and stories, follow connections, account credentials and private profile data. Comments and messages you sent in other people’s threads may remain there. Financial or audit records may be retained where required by law or for legitimate safety and fraud-prevention purposes; request details through support. See the Privacy Policy for how we handle your data.